Privacy Policy

Privacy Policy

Privacy Policy for Iuvenis Aesthetics

Effective 16/05/18

At Iuvenis Aesthetics we care about your privacy. We take our responsibility seriously to protect the personal information you have entrusted us with. It is not sold or traded with anyone. We comply with General data protection regulations (GDPR). Any information that we ask for is in relation to a service or treatment that we have provided for you, or to provide information you have asked for. This page is designed to explain our approach to privacy and how it effects you.

Measuring our visitors

Websites can use Google Analytics to monitor who visits their page. These records will not identify an individual person. They can however provide some basic information about how you reached our site.

The reason this information is reviewed is so that we can identify which areas of our website is doing well and make changes when needed to improve our website and services. For more information on Google Analytics or to opt out of this please visit the Google Privacy and Terms Webpage: http://www.google.com/intl/en/policies/privacy/

Tracking and Cookies Data

We use cookies and similar tracking technologies to track the activity of our service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags and scripts to collect and track information and to improve our service.

You can instruct your server to refuse all cookies or to indicate when a cookie is being sent. However, if you not not accept cookies, you may not be able to use some portions of our service.

Use of data

Iuvenis Aesthetics collects data for the following purposes

* Provide and maintain our service

* To notify you of any changes to our service

* Enable you to participate in interactive features of our service if you choose to

* To offer you customer support

* To gather data to improve our services to clients

* To monitor the usage of our services

* To provide you with news, special offers, features and general information about services and events we offer. This is only if you opt to have this feature.

Retention of data

Data is held at Iuvenis Aesthetics for as long as necessary and for the purposes set out in this policy. We retain and use your data to comply with our legal obligations.

Whilst using our service, we may ask you for personally identifiable information that can be used to contact you. We may also store data in the clinic. This may include, but is not limited to:

– Email address

– First and last name

– Phone number

– Date of birth

* medical notes

* Photographs

– Address

– Cookies and usage data

Legal requirements

Iuvenis Aesthetics may disclose your personal data for the following reasons:

* To comply with a legal obligation

* To prevent or investigate possible wrongdoing in connection with the service

* To protect the personal safety of users of the service or the public

* To protect against legal liability.

Instagram, Twitter and Facebook

These services can connect to our website. If you are a registered Facebook or Instagram user, you may also receive targeted adverts from Iuvenis Aesthetics. You can read about how facebook works by following this link http://www.facebook.com/business/products/ads/

Contact form submissions

Information that you submit by any contact form is used to help us to respond to your enquiry. This information is not saved on our websites database. Any enquiries you make will be transferred directly to Iuvenis Aesthetics via email. This correspondence may be saved in your personal file if you become a client as we have an obligation to store treatment records. This information is not shared with any third parties unless requested to do so by law.

Photography

Some clients may provide consent for their photographs to be used on social media for examples of work and marketing purposes. No photographs are ever utilised without explicit consent from the client. Photographs that have been consented for use can also be removed at the request of the client. Requests can be made by sending an email to info@iuvenisaesthetics.co.uk

Mailing Lists

If you opt to receive our newsletter or receive promotional offers, we store you email address. This may be used to provide you with the information you have asked for. It may also be used to correspond with you about your satisfaction at our clinic. This information is not traded with other organisations or businesses.

You can unsubscribe to general mailings at any time. Simply click on the unsubscribe link at the bottom of the page or contact us at info@iuvenisaesthetics.co.uk

Correspondence

We may store information such as your email, telephone number and address so that we that can send you relevant information regarding your consultation or treatment.

We may send you information that we feel may interest you and this may be in the form of email, texts or post.

Links to other sites

Our website contains links to other sites. If you click on a third-party link, you will be directed to that site. These sites are not managed by Iuvenis Aesthetics and therefore we can assume no responsibility for the content, policies, or practices of any third-party sites or services.

Children’s Privacy

Our service does not address anyone under the age of 18

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

General security

To help prevent the loss, misuse or alteration of your personal information. Iuvenis Aesthetics takes the following precautions

SSL Encryption on the website and email accounts

All access is by a restricted password

We utilise Firewalls

At Iuvenis Aesthetics we endeavour to ensure that your personal information is safe and secure. However any use of the internet, or electronic storage is not 100 % reliable and we cannot guarantee absolute security.

Contacting us

Whilst we only keep personal information that is required to contact you or for medical records. You are entitled by law to view, amend, or delete the personal information that we hold. If you have a request or any questions about this policy, please contact us on info@iuvenisaesthetics.co.uk Please allow 28 days for this process.

As technology changes it may be necessary to update this policy. The latest version will always be available on our website and we may email you to inform you of an update to the policy.

This Policy was reviewed on 16/05/18